Free tickets and subsidized tickets to the season's four paid-admissions shows, or about 20 percent of the total, are distributed as a community service to approximately 900 individuals a year. About 450 free tickets for the holiday "Nutcracker" show are given to disadvantaged schools, shut-ins, homeless families, and the developmentally disabled. At a summer production, the Family Series, free tickets are given to children with a subsidized $10 ticket provided to adults. At other shows, up to 100 free tickets go to needy cases.
All tickets are distributed to worthy causes through SIB's community service network. Among not-for-profit groups receiving ticket grants are:
- Project Hospitality
- American Cancer Society of Staten Island
- Staten Island AIDS Taskforce
- Geller House, Staten Island Council on Aging
- St. Francis School for the Deaf
- Elam Christian Assembly, Community Resources
- A Very Special Place (developmentally challenged) Deborah Hospital
- SI Multiple Sclerosis Society
- The Seamen's Society for Children and Families (rehab patients and their children)
- Sephardic Nursing Home
- Clove Lakes Nursing Home
- St. Elizabeth's Nursing Home
- Anna Erika Home